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Over the last week, we’ve been working around the clock to ensure the wellbeing of our teams and our continued support for your business. All of our thoughts are firmly with our combined teams, our families and our local communities during this unprecedented time. We’d like to take a moment to update you on the steps we’ve taken over the last month as the global spread of COVID-19 has begun to affect us all.
We have completed the end-to-end simulations of remote-working for each of our global offices including customer support. We have fully tested our access, productivity and the security of the services we offer. Our people and systems are ready to operate remotely 24/7/365 across the world. I’d like to thank our teams and suppliers for the rapid action on this front.
We are following local government and health department advice in each of our locations. Where restrictions on office working have been enforced by local governments, our employees are already working remotely. Globally, we have strongly encouraged all employees to work remotely to ensure we play our part in the reduction and spread of COVID-19 cases.
We have initiated this across all teams and every one of our colleagues is equipped with video conference technology to continue carrying out meetings with our customers, partners and suppliers.
We have setup multiple communication channels for employees that are managed 24/7 in response to COVID-19. These are used to gather local insights from our teams across the world and quickly resolve any challenges they are facing. This also enables us to get a live feed on project updates to ensure business continuity.
Our Leadership team is in constant communication, discussing the well-being of employees, the needs of our customers, partners and suppliers and any additional measures we need to implement.
We have been overwhelmed by the positive response of our teams, our customers, partners and suppliers to the challenge facing us all. Whilst we don’t know with certainty when the risk posed by COVID-19 will be behind us, you can rest assured that our teams across SG Digital are ready to rise to the challenge.
If at any time you have questions, please email our COVID-19 response team: firstname.lastname@example.org
Group CEO, SG Digital